Careers at first direct
Do you have customer service experience and fancy a new challenge?
Join our family
We’re always looking for passionate people who can deliver amazing customer service. We've got loads to offer, including a starting salary of £23,205, 6+ weeks paid holiday and amazing development programmes.
So if working for an award-winning bank, that's loved by its people as much as its customers appeals to you, then look no further than first direct. Click the Find out more buttons to see what's on offer at our two sites.
Jobs in Leeds
Learn more about available roles based in our Leeds site
Jobs in Hamilton
Learn more about available roles based in our Hamilton site near Glasgow
Want to know more?
Our story
We’ve been at the forefront of amazing customer service and innovative ideas since day one. Not only were we the UK's first telephone bank when we launched in 1989, but we were also the first to offer a 24-7 service, 365 days a year. In short, we're the black and white bank with the big personality.
Working with us
It's no secret that we're loved by our customers and industry experts alike, with a trophy cabinet fit to burst with awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few.
How to apply
Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked your boxes? If so, here’s all the information you need to apply.