If working for an award winning bank, loved by its people as much as its customers appeals to you then look no further than first direct. If you have a passion for delivering excellent customer service in a performance driven environment, then you’ve come to the right place.

Simple steps to working with us

Step 1: Apply

Step 2: Pre-Screening call

Step 3: Face-to-Face Interview

Step 4: Value Assessment

Working for us

With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it's no secret that we're loved by our customers and industry experts alike.

Learn what it's like to work here

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

Read more about first direct

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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