Permissions for all devices:
Camera
- Allows you to deposit a cheque using the first direct Mobile Banking app by taking a photo of the cheque
- Allows you to take a photo or video of yourself and your documents to confirm your identity
- Allows you to scan a QR code and use the App on up to 3 devices
Microphone: Allows you to send recorded voice messages when you’re chatting with us
Biometric information:
- For Android: Allows you to use your biometric credential, such as fingerprint recognition, to log on
- For IOS: Allows you to use your biometric credentials, such as Face ID or Touch ID, to log on
Push Messages: Allows us to inform that you’ve received a chat message and send you transaction notifications from us
Speech Recognition: Allows us to convert spoken language into text in mobile chat.
Permissions specific to Android devices:
- Device Information and Internet Access: This allows us to use your internet connection to access our banking systems and check you have a working connection.
- List of Apps Installed: We collect information about applications installed on your device to check whether you might have risky applications on it. This helps us protect you and us from financial crime.
- External Storage (eg memory card): This lets the app save files onto your device's external storage. This allows you to store and send documents, for example loan agreements.
- Device ID & Call information: This allows you to contact first direct directly through the app without having to manually dial a telephone number.