So we can help you get through to us as quickly as possible, please select the relevant section below to find contact information.
If you have any inclusive minutes packages and minutes left to use, you may be able to make calls to us free of charge. If not, calls to 03 456 numbers are charged at the same rate as a standard '01' or '02' geographic number, even when calling from a mobile.
If you are unsure how much your call will cost, we recommend you contact your phone service provider.
First Direct customers can visit any HSBC branch to pay in and withdraw money, deposit cheques and carry out a few other handy transactions.
We know that from time to time things don't always go according to plan. If you would like to make a complaint please take a look to see which route is best for you.
40 Wakefield Road
Find out more about contacting us about PPI complaints