Leeds is where it’s at

Find out what exciting opportunities we have available in Leeds. We'd love to hear from you.

What's on offer?

We’re currently looking for Customer Service Representatives in Leeds, click the Apply now button to find out more. 

 

What's in it for me?

 

  • Great rewards: £23,205 starting salary and the opportunity to earn a discretionary performance-based annual bonus

     

  • Real benefits: 6+ weeks holiday allowance, pension schemes, life assurance, private medical insurance, 2 paid volunteer days, share save schemes and first direct arena benefits

  • Career progression: multiple development programmes to support you in your career ambitions

  • Brilliant culture: thanks to the amazing people that work here

     

  • Top offices: subsidised OFSTED rated Outstanding on-site nursery/creche, restaurant, gym, coffee shop, free onsite parking and much, much more.

By clicking  ‘Apply now’, you’ll leave our website and apply via HSBC’s job site. first direct is a division of HSBC UK Bank plc. 

Don't worry you are still applying for first direct, all applications are made using HSBC UK's site. You may also receive HSBC correspondence throughout your recruitment journey.

Want to know more?

Our story

We’ve been at the forefront of amazing customer service and innovative ideas since day one. Not only were we the UK's first telephone bank when we launched in 1989, but we were also the first to offer a 24-7 service, 365 days a year. In short, we're the black and white bank with the big personality.

Working with us

It's no secret that we're loved by our customers and industry experts alike, with a trophy cabinet fit to burst with awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few.

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked your boxes? If so, here’s all the information you need to apply.