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Secure Key help

What is a Digital Secure Key and how do I get one?

Find out how a Digital Secure Key helps keep your money safer and how to set yours up.

What is a Digital Secure Key?

Move our App to a new phone


New phone, who dis? Find out how to move our App (including your Digital Secure Key) to your shiny new device.

Switch your App to a new phone

Fix a problem with your Physical Secure Key

If you still use a Physical Secure Key (the one that looks like a mini calculator), you can get help with it here.

Find out how to fix it

Get help logging on

Can’t log on? Don’t worry, we’ll have you up and running again in no time.

Use our Digital Banking help tool

Register for Mobile and Online Banking

Do your banking when and where you like – whether you're on the go or on the sofa.

How to register