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Help with banking over the phone


No automation, get straight through to a human

Since the early days of first direct, we’ve always done things a little differently. As the original pioneers of phone banking, we’ve always offered our customers new, cutting-edge ways to manage your money. And as we’ve grown, we’ve continued to evolve with the times and the tech. We’re now a digital-first bank, with our Mobile App and Online Banking backed by our award-winning customer service. So if you should ever need us, our amazing 24/7 team is still just a phone call away.


The numbers you need

Existing Customers

03 456 100 100

International calls

+44 113 234 5678