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Our latest updates following announcements impacting the economy

There's lots of developments happening across the country and the economy at the moment, which may make it tricky to understand what it means for you.

We will provide any updates and links to useful information about our products here. 



Personal Loans have a fixed rate of interest, which won’t change during the loan period. Take a look at our current rates here.

The interest rate you pay depends on you and your finances, and how much you want to borrow. We’ll tell you this as part of your loan application. Further information about our loans

Credit Cards

We're still offering Credit Cards to our 1st Account customers. For more info, please view our Credit Card page. 

Savings accounts

Our savings accounts aren't directly linked to the Bank of England base rate. That means you won’t see an immediate change to the rate of interest on your savings.

However, we do regularly review the interest rates on our accounts, particularly after a change to the base rate. If there are any changes to our interest rates we'll let you know as soon as possible.

More information on our current savings rates.

Current accounts

A change to the base rate won’t affect your current account.


Most of the interest rates attached to our overdrafts aren't linked to the base rate. However, we do have a small number of accounts with overdrafts where the interest rate is linked to the Bank of England base rate (like offset), and so these will change accordingly. We constantly review all of our products and will always let you know about any changes that may affect you.

If you still need to speak to us, the best way to get in contact with us is using Chat. You can chat with us on Online Banking or on our App.

Log in > select 'Message us'.

Rising cost of living 

As living costs continue to rise, you may be seeing the effect on your finances. We have some tools and ideas that could help you.

Support for the rising cost of living


Use our insights feature to help you keep track of your spending and get a better understanding of where your money goes each month.

Learn more about Insights

Dealing with financial difficulty

If you've missed a payment or think you might miss a payment, or if you're worried about your finances, we're here to help. You can fill in our Income and Expenditure Form and we'll be in touch within 5 working days with some tailored support and advice.

More about dealing with financial difficulty