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Jobs in Hamilton

Find out what exciting flexible working opportunities we have available in our Scottish base in Hamilton. We'd love to hear from you.


Current roles available

Full Time Customer Service Representatives in our Hamilton Contact Centre

At first direct the lights are always on as we are here 24/7, 365 days a year. If our customers want to pay a bill at midnight, no problem. We don’t mess about with automated systems, every customer gets through to a real person, every time. We’re literally always on. Working as a Customer Service Representative you’ll answer calls from our customers, take them through security and deal with their requests.
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Working for us

With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it's no secret that we're loved by our customers and industry experts alike.

Learn what it's like to work here

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

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How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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