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Working for us

With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it’s no secret that we’re loved by our customers and industry experts alike. Did we mention that our people love us too? Ok, so we probably have but it’s something we’re incredibly proud of so we’re going to tell you some more.

Nearly half of all new starters come to us recommended by existing members of the first direct family who just can’t get enough of our work hard, play hard philosophy, alongside our first class benefits package. We’re a bank that believes in growing our own talent and that’s why over 95% of all roles available are recruited internally. So, if it’s a long term career rather than a short term job you’re after, then this could just be at the start of something beautiful.

"first direct is a family. When you work here, you make friends for life"

Louise, Leeds

The roles

We've around 3,000 people working for us at first direct and every single one of them brings their own unique personality. Find out more about the roles we have available.

View available roles

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

Read more about first direct

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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