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Our Mobile App

Do your banking wherever and whenever your want. Download our App on compatible devices and get started straight away.

What you can do in our App

Insights to help you keep track of your spending

Your Insights dashboard is home to some useful money management tools.

See how much you're spending, on what, and who with and get a better understanding of where your money goes each month.

Learn more about Insights >

View PIN and card details

Don’t worry about forgetting your PIN or card number, expiry date and CVV as they’re all available to view in our App.

How to view your PIN and card details

Controls for your card

Switch cash machine withdrawals on or off and change the daily withdrawal amount. Lock and unlock your card for online, contactless or Chip and PIN transactions.

How to use card controls

Log in quickly and securely

Using your face or fingerprint to log in is quick and secure with Apple Touch and Face ID and Android fingerprint.

Payments and transfers

Add new payees, send money between your accounts and to other people or companies. 

More about payments and transfers

Pay in cheques

Pay in a cheque whenever you like - it’s as simple as snapping a photo.

How to pay in a cheque

Standing orders and Direct Debits

Set up standing orders and view or amend your Direct Debits.

Standing orders and Direct Debit FAQs

Statements and balances

View your statements in PDF format.

More about statements and balances

Freeze and unfreeze cards

Pause the panic when you misplace your card with the freeze/unfreeze button. 

More about freezing your card

Turn gambling transactions on your card on and off

You can put a block on your debit card for gambling transactions.

Managing gambling transactions

Report lost or stolen cards

Report a lost or stolen card to us and find out how to replace a damaged card.

Lost or stolen cards FAQs >

See pending transactions

For cheques, BACs/Salary credits and Direct Debits for the next working day.

About pending transactions >

Add your card to your phone

Our App can be used to add your card details to your phone. This makes it easier to set up Apple Pay and Google Pay.

View Credit Card statement info

View Credit Card next payment date, minimum payment amount due and statement balance.

Online chat

Our App can be used to chat with us – go to Help > Send us a message.

Apply for our products

Our App can be used to apply for a Personal Loan, Credit Card, Regular Saver Account and Cash ISA.

Update your personal details

Update your address, phone number and email address. Go to the ‘More’ menu and select ‘Profile’.

Confirming online payments

You can also use the App to confirm online card payments. When you use your debit or credit card online, we may ask you to verify it’s you making the card payment. You can do this using our App and a Digital Secure Key.

FAQs

Ready to download our App?

Download our App on compatible devices to open an account, or if you’re already a customer - start banking wherever you are.

Digital Secure Key - Getting started

  • iPhone, iPad, iPad mini, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android™ is a trademark of Google LLC. BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered in the U.S and countries around the world. Windows Phone® is a registered trademark of Microsoft Corporation in the United States and other countries.

    Portions of our App utilise open source software. You can learn more about this here.