We're committed to helping you stay in control of your money. One way we do that is by letting you know up front about any charges that might apply to any of our accounts - after all, nobody likes a nasty surprise. Have a look through the tabs below for more detailed information about each products' charges.
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Charges
first direct debit card
Using your card outside the UK
All foreign debit card payments or cash withdrawals outside the UK are converted to GBP by Mastercard using their Payment Scheme Exchange Rate which applies on the day of the conversion. Details of the current wholesale market exchange rates can be obtained by calling us on these numbers: in the UK 03 456 100 100 or from outside the UK +44 113 234 5678.
We don't charge any fees for making debit card payments, or cash withdrawals, in a foreign currency or from a cash machine outside the UK. But some cash machine operators may apply a direct charge for withdrawals from their cash machines and this should be advised on screen at the time of withdrawal and the fee will be shown as a separate line on your statement.
See more information on the rate of exchange Mastercard Opens an overlay [Will show a security message first]used when converting your transaction.
| 1st Account | |
|---|---|
| Cancel a cheque |
1st Account
Free |
| Copy of a cheque/credit |
1st AccountFree |
| Status Enquiry (including VAT) |
1st Account£10.72 |
| Inward payments received from banks within UK: |
1st Account
in Sterling: Free
in currency above £100 equivalent: £8.00 |
| The issue of an indemnity for a lost share certificate/dividend warrant and sundry items |
1st Account0.5% of the value, minimum £50 |
| Branch payment cheque (drawn on Savings Accounts) |
1st Account£10.00 |
| Duplicate Statements, interim or additional statements (e.g. fortnightly, weekly) |
1st AccountFree |
Related links
Rates make for a useful point of comparison when looking at financial products - though they're not the only thing you should consider when making a decision. Have a look at our rates page for more information.