Probably you! If you're over 18, a UK resident, haven't been declared bankrupt or registered for an Individual Voluntary Agreement in the last six years (or be in the process of doing so), and have a phone number and email address we can contact you with, we'd love to welcome you.
Go to our service quality page to find out how you can open an account and what information and documents you need to give us.
After a joint account? Take a look here.
You may wish to save some of these documents for future reference.
If you're not happy with your account, you have a 14 day period after you receive your welcome pack to close your account. Please see the Account Terms and Conditions and Charges for full details.
first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk.
first direct subscribe to The Standards of Lending Practice. You can learn more at the Lending Standards Board website Opens an overlay [Will show a security message first].
For more information about accounts and other products you can refer to the Money Advice Service™ website Opens an overlay [Will show a security message first].
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Your eligible deposits with HSBC UK Bank plc are protected up to a total of £85,000 or up to £170,000 for joint accounts, by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme.
This limit is applied to the total of any deposits you have with the following: HSBC UK Bank plc and first direct. Any total deposits you hold above the limit between these brands are unlikely to be covered.