I'm a first direct customer:
If you have a 1st Account with us give us a call on 03 456 100 103. Our Chat team are also available to answer any mortgage related queries, log into your app, go to 'Help' and select 'Chat now'.
Agents are available 8am-8pm Monday to Friday, 8am-6pm Saturday, and 9am-6pm Sunday.
I'm not a first direct customer:
If you’re new to first direct and have already applied for a mortgage, call our helpline for new customers on 0800 48 24 48.
We’re available 8am-8pm Monday to Friday, 8am-6pm Saturday, and 9am-6pm Sunday.