Life at first direct
We talk about first direct magic a lot...and that’s because it’s real.
What we stand for
Recognition
Our people are our greatest asset, and we make sure they know it. We recognise and reward our people on a daily basis, it’s a way of life for us.
Occasionally we’re also known to get the cocktail dresses and black ties out to celebrate in real style, including our annual first direct Diamond Awards, recognising those with outstanding contributions to first direct that year.
Career development
Nearly half of all new starters come to us recommended by existing members of the first direct family who just can’t get enough of our work hard, play hard philosophy, alongside our first-class benefits package.
We’re a bank that believes in growing our own talent and that’s why over 95% of all roles available are recruited internally.
So, if it’s a long-term career rather than a short-term job you’re after, then this could just be the start of something beautiful.
Diversity and inclusion
We know it's the amazing people we work with every day, living and breathing our values that keep us going. We embrace diversity and value different perspectives. Regardless of whether you come from a marginalised community, have a different background or experiences – Diversity and Inclusion is relevant to us all. When we all have a seat at the table, a way for our voices to be heard, we all win. That’s why we are committed to delivering our Diversity and Inclusion Pledge:
"We will create a culture where everyone has the freedom to be their authentic selves, celebrate individuality and represent communities in which we serve."
Our Employee Resource Groups (ERGs for short) not only help to raise awareness, educate and promote available resources, they are also a great place to meet others and learn more about the people around you and how we can support each other.
Community and charity
We have a long-standing commitment to supporting the communities in which we operate, focusing our energy and investment on supporting our charity partners.
We offer volunteer leave and encourage our people to have a positive impact by offering their time, skills and knowledge to support causes they care about.
Ready to apply?
If working for an award-winning bank, that's loved by its people as much as its customers appeals to you, then look no further than first direct.
Join our family, find out what’s on offer at our two sites.
Leeds
Learn more about available roles based in our Leeds site
Motherwell
Learn more about available roles based in our Maxim Park site near Glasgow
Want to know more?
Applying for one of our roles
Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked your boxes? If so, here’s all the information you need to apply.
Working with us
It's no secret that we're loved by our customers and industry experts alike, with a trophy cabinet fit to burst with awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few.
Rewards and benefits
We've got loads to offer, that's why we're loved by our people as much as our customers.
A starting salary of £24,000, 6+ weeks paid holiday, private medical insurance, and pension schemes to name a few.