Getting advice on changing your rate
If you'd like advice, it's worth bearing in mind:
these appointments only cover changes to mortgage rates so if you need to do anything else, please give us a call on 03 456 100 173 and we’ll be happy to help
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if you’re applying in joint names we recommend both of you attend this appointment, so we can make sure we understand what you both need and prefer
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before you speak to one of our advisers you need to watch this short video explaining what you need to know about taking a mortgage with us and read this Key Facts about our Mortgage Services document (if you’re applying in joint names you both need to do this)
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for our advisers to give you the best possible advice based on your personal circumstances, they’ll need up to date income details for each person applying for the mortgage so please have this to hand during your appointment
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rates can change at any time so your adviser will only be able to discuss the ones available at the time of your appointment
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once your appointment’s booked, we’ll send you a text and email to confirm the details
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we’ll also send you a text reminder 24 hours before your appointment
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if your property is currently let out, please give us a call on 03 456 100 173 as this may change your mortgage options.
Change your rate without getting advice
If you know which rate is right for you, all you need to do is book a 20 minute appointment with us to confirm what you want – we’ll check a few details and if you’re happy with everything, send you the paperwork to complete and return.
Book appointment for advice
If you’re not sure which rate is right for you, book an appointment to speak to one of our very helpful advisers. This will take around an hour where they’ll go through everything with you and make a recommendation based on your personal circumstances.