Rewards and benefits

We've got loads to offer, it's why our people love us

What's on offer?

We’re always looking for passionate people who can deliver amazing customer service, click the ‘Apply Now’ button to find out more.

  • great rewards: £24,000 starting salary and the opportunity to earn a discretionary performance-based annual bonus
  • real benefits: 6+ weeks holiday allowance, pension schemes, life assurance, private medical insurance, 2 paid volunteer days, share save schemes and first direct arena benefits
  • career progression: multiple development programmes to support you in your career ambitions
  • brilliant culture: thanks to the amazing people that work here
  • top offices: subsidised on-site nursery/creche, restaurant, coffee shop, free onsite parking and much, much more.
Apply now

Want to know more?

Who we are

We’ve been at the forefront of amazing customer service and innovative ideas since day one. Not only were we the UK's first telephone bank when we launched in 1989, but we were also the first to offer a 24-7 service, 365 days a year. In short, we're the black and white bank with the big personality.
Life at first direct

Working with us

It's no secret that we're loved by our customers and industry experts alike, with a trophy cabinet fit to burst with awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few.
Working here

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked your boxes? If so, here’s all the information you need to apply.
View our application guide