We’ve teamed up with Shelter to offer free advice and support to help level the playing field and make private renting fairer.
When you’re having a housing problem, it can be hard to see a solution. Within the private rented sector, it often falls to you as tenants and landlords to understand your rights. It can feel overwhelming and leave you not knowing where to start.
Getting advice is often the first step to putting you in control. Over the next 12 months, our specialist support teams will work with experts from Shelter to provide free housing advice and support to our customers. We can help with a range of challenges to help you understand your rights and obligations, what your situation means and what support could be available.
The service is currently only available to anyone resident in England.