Travel disruption
Important information for customers with travel insurance via First Directory
Unfortunately events sometimes occur which may impact on your travel plans.
If you have First Directory with us and have an enquiry about any current or future holiday plans and you've booked through a tour operator/ travel agent/ airline you should always contact them in the first instance.
If you would like to speak to the claims team please call 08000 517 467 from the UK or +44 (0)1603 605 125 from abroad. Lines are open weekdays 8am to 6pm and Saturday, Public and Bank Holidays 8am to 4pm, closed Sundays.
If you need emergency medical guidance or support please call 08000 517 464 from the UK or +44 (0)1603 605 128 from abroad. Lines are open 24 hours a day.
For the latest travel advice check the FCO website Opens an overlay [Will show a security message first].