Mortgage guides
Everything you need to know
First time buyer
If you're new to the world of mortgages, this guide will tell you everything you need to know.
Remortgaging
All the information you need to make moving your mortgage to us as simple as possible.
Moving home
If you'd like to move your mortgage to us from another lender, there are lots of ways we can help.
Existing mortgage customers
If you'd like to make any changes to your existing first direct mortgage, this guide will show you how.
Borrowing into retirement
Here are a few things to think about if you'll be paying a mortgage when you retire.
Armed forces
We understand that being in the the Forces can make things complicated so here are some flexible mortgage options available to you.
Useful links and contacts
Buying a home is a big decision - here are some resources you can use to help you make up your mind.
What is Negative Equity?
Negative equity can be worrying - but here is some information to help you understand it.
Could climate change impact your mortgage application?
From flooding to coastal erosion - some properties are more at risk from climate change than others. But what does it mean for your mortgage?
What is concentration risk?
Concentration risk can occur if a lender approves mortgages on too many homes in the same place, raising the possibility of financial losses.
Can a low EPC rating affect your mortgage application?
It can sometimes be difficult to get a mortgage on a property with a low Energy Performance Certificate (EPC) rating.