Contact us

Got a mortgage query? Let’s get you the answer you need…

I want a new mortgage...

That’s great, we can help with that. 

Are you an existing customer?

Call our existing customer support team on:

03456 100 103

Lines are open Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm

Or a new customer?

Call our helpline for new customers on:

0800 48 24 48

Lines are open Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm

I've applied over the phone...

And I need to check something on my application.

Are you an existing customer?

Call our existing customer support team on:

03456 100 173

Lines are open Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm

Or a new customer?

Call our helpline for new customers on:

0800 48 24 48

Lines are open Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm

 

I've already applied for a mortgage online...

And I need to check something on my application.

Are you an existing customer?

Call our existing customer support team on:

03456 100 200

Lines are open Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm

Or a new customer?

Call our helpline for new customers on:

0800 38 98 347

Lines are open Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm

Track your application

If you’ve already applied, check out our first time buyers journey tracker to see where you are in the process and what happens next.

 

I have a mortgage...

And I have a completion or existing mortgage query.

Are you an existing customer?

Call our existing customer support team on:

03456 100 198

Lines are open Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm

Or a solicitor?

Call our friendly team on:

0113 236 7032

Lines are open Mon to Fri 8am to 5.30pm

Your mortgage details

Need information on your existing mortgage rate? Feel free to chat to us any time.

To get started, log into first direct online banking and select 'Message us'.
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