Two Secure Key options

For people who use their phone for everything

The simplest, most convenient option for anyone with a Smartphone, using a Digital Secure Key makes logging on to the app quicker and you can also use it to log on on your computer

On the website you can:

• view account balances
• access statements
• make payments or transfers to existing beneficiaries
• set up payments to new beneficiaries and new standing orders
• access Sharedealing
• create and send secure messages
• edit contact details
• order replacement cards, or a new PIN.

On the app you can:

• view balances and your last 90 transactions
• create new payments to people and companies from your account
• create, view, amend and cancel standing order payments
• cancel Direct Debits
• view pending transactions.

You'll need to download our App to use a Digital Secure Key, if you haven't already.

Have a look at our App to find out more, including a list of compatible devices.

For people who prefer desktop to mobile access

If you don't have a Smartphone, or you'd rather not use the first direct mobile app, a physical Secure Key is the option for you - it's small enough to fit in your wallet or purse and generates a unique code that allows you to log on to Online Banking via your computer or laptop.

With Secure Key you will be able to:

• view account balances
• access statements
• make payments or transfers to existing beneficiaries
• set up payments to new beneficiaries and new standing orders
• access Sharedealing
• create and send secure messages
• edit contact details
• order replacement cards, or a new PIN.

You don't have to use your physical Secure Key every time you log on to Online Banking. You'll have access to fewer services, but you can still view balances, access statements and transfer money to people you've already set up without a Physical Secure Key.