Existing mortgage customers
Whether you’re checking your mortgage details, considering a switch, or planning a move, we’re here to help.
Manage your mortgage
Switch your rate
Does your current rate end in the next 90 days? Choose a new rate any time, to start when yours ends, and avoid Early Repayment Charges.
Make unlimited overpayments
Remember: whatever your rate, you can make unlimited overpayments*.
Regular overpayments mean you could pay off your mortgage quicker and reduce the overall interest you pay.
*Early Repayment Charges may apply if you repay in full during a fixed rate period.
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Your mortgage details
Check your details whenever and wherever you want using our App. Or Chat with us if you need more information on your rate or when your fixed rate ends.
Don’t have our App yet? Download it below.
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Change your mortgage
Borrow more
If you’re thinking about borrowing more money, we might be able to help. Plus you’ll get access to our existing customer rates. Find out more or call us on:
Moving house
On the move? Our porting service makes it simple, letting you take your existing Fixed or Tracker Rate Mortgage with you. Find out more or call us on:
Change your term
Want to increase or decrease your mortgage term? Give us a call and we’ll see what we can do.
Add or remove a party
Need to add or remove a party from your existing mortgage? Give us a call and we’ll take a look for you.
Mortgage rates
Fixed or tracker rates
Looking to switch rates? We can help you find a Fixed or Tracker Rate Mortgage that works for you. Find out more below or call us on:
The Bank of England base rate and your mortgage
It can be hard to keep up sometimes, so we've made it easy to see how changes to the Bank of England base rate might affect your mortgage repayments.
End of your mortgage
Paying off your mortgage
If you’re looking to pay off your mortgage in full, or remortgage with another provider, you’ll need a redemption statement. Get in touch today and we can sort that for you.
End in sight?
If you’re coming to the end of your mortgage term, give us a call and we can explain how this works.
We're here to help
Mortgage charter
We've agreed to the government's Mortgage Charter, giving customers flexibility in difficult times, with options like interest-only payments for 6 months. Having a chat won’t affect your credit score – and the sooner you call the sooner we can help.
Worried about payments?
Our specialist team is always on hand to help mortgage customers who are facing financial difficulty, with lots of options available. Find out more below or call us on:
Support needs
We understand that everyone has different needs when it comes to banking – and that might change over time.
Whether it’s due to health, disability, a change in personal circumstance, or something else, we’re here to help.