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Securely log on to our App with your face or fingerprint

Apple devices

With Touch ID, you can log on to our App just by placing your fingerprint on the home button. Easy.

Touch ID

You'll need:

Setting up:

If you have an Apple iPhone with a Touch ID fingerprint sensor, and already have the latest version of our App installed, you'll be invited to enable Touch ID with a message when you first open the App.

If you skipped past this at the time, you can go back and enable it. Simply select 'Security Settings' from the 'More' menu and enable Touch ID.

Face ID

You'll need:

Setting up:

If you have an Apple iPhone with Face ID, download our latest version of our App, you'll need to set up your Digital Secure Key and then you'll be prompted to enable Face ID. 

If you skipped past this at the time, you can go back and enable it - simply select 'Security Settings' from the 'More' menu and enable Face ID. 

Android devices

With Android Fingerprint, you can log in to our App just by placing your fingerprint on your device sensor. 

You'll need:

  • the latest version of our App
  • a Digital Secure Key.
  • a compatible phone

    • If your phone is running Android 8.0 or above, and your fingerprint recognition is enabled, you'll now be able to log in to our mobile app with your fingerprint.

Setting up:

If you have an eligible Android device and already have the latest version of the App installed, you'll be invited to enable Android Fingerprint with a message when you first open the App.

If you skipped past this at the time, you can go back and enable it - simply select 'Security Settings' in the left hand menu within the App, and toggle to enable fingerprint log in.

FAQs

Ready to download our App?

Download our App on compatible devices to open an account, or if you’re already a customer - start banking wherever you are.

Digital Secure Key - Getting started

  • iPhone, iPad, iPad mini, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android™ is a trademark of Google LLC. BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered in the U.S and countries around the world. Windows Phone® is a registered trademark of Microsoft Corporation in the United States and other countries.

    Portions of our App utilise open source software. You can learn more about this here.