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On-site facilities

As if our extensive benefits package wasn’t enough, our on-site facilities are out of this world Where else can you shop at work, nursery on site, visit the gym, and get exclusive access to discounted concert tickets.

We constantly listen to feedback from our people to ensure we offer a range of services that suit modern day needs and requirements. Forgotten to pick up your prescription or a card and present for Mum’s birthday? No problem. Our friendly concierge pops to the shops every day Monday to Friday so you don’t have to.

Have a look through our impressive range of services which really do help make us a great place to work:

  • outstanding on-site nursery; here at first direct we offer subsidised childcare at both our Leeds and Hamilton sites for children aged from 3 months up until school age. Childcare is facilitated by Bright Horizons. The service is subsidised through salary sacrifice resulting in a significant reduction in cost
  • free parking and car charging points – leave your pride and joy on-site in our secure car park
  • first direct and Arriva have joined together to offer free use of local buses travelling between Leeds City Centre and first direct.
  • prayer room – available on both sites
  • on-site restaurant and Coffee shop – with a menu that changes daily, you can choose from a wide range of tasty hot and cold food and beverages

"first direct is a family. When you work here, you make friends for life"

Louise, Leeds

The roles

We've around 3,000 people working for us at first direct and every single one of them brings their own unique personality. Find out more about the roles we have available.

View available roles

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

Read more about first direct

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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