first direct

contact us

  • contact us

24 hours 365 days a year, even on Christmas day

contact us

 

email

email us at 24hours@firstdirect.com. For security reasons we cannot deal with enquiries regarding customer accounts via this email address.

telephone

already a customer?
08 456 100 100

not yet a customer?
0800 24 24 24

international
+44 113 234 5678

minicom

08 456 100 147

post

write to us at:
first direct, 40 Wakefield Road, Leeds LS98 1FD

complaints

click here for details of how we handle complaints 

To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.


first direct is a division of HSBC Bank plc. © HSBC Bank plc 2008. All Rights Reserved. Member HSBC Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.