travel

calling from abroad

our international number when calling from abroad

+44 113 234 5678

travel insurance

check out our travel cover options and apply online

travel service

discounts on flights and holidays from the leading operators

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debit card

use your first direct card to withdraw cash and pay for goods and services throughout the world

it's a debit card - wherever you see the Maestro logo you may use your first direct card. You will normally need to enter your PIN at checkouts. Foreign currency exchange rates are shown on your statement against each transaction inclusive of an exchange rate adjustment - currently 2.75% to cover our handling costs and any card processing.
if you need cash or local currency, you can use your first direct card at 560,000 cash machines worldwide displaying the Maestro or Cirrus symbol. Your PIN is the same and instructions are in English. Cash withdrawals abroad are charged at 1.50% of the transaction value (minimum £1.75). first directory members do not incur the 1.5% transacting fee. An exchange rate adjustment - currently 2.75% is made to cover our handling costs and any card processing.
some Maestro or Cirrus members apply a direct charge for withdrawals from their machines, this will be advised on screen at the time, and you will be given an option to cancel.

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first direct is a division of HSBC Bank plc. © HSBC Bank plc 2008. All Rights Reserved. Member HSBC Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.