first direct

press release

HSBC and first direct launch new programme to cut paper use

Customers of HSBC and first direct who choose not to receive paper bank statements will be helping to plant more than 20,000 trees as part of a new programme to cut back on paper usage, known as the Virtual Forest.

The Virtual Forest is a £112,500 co-sponsorship of Trees for Cities, an independent charity that works with local communities on tree planting projects, community education and training initiatives in urban areas.

All first direct customers and HSBC customers who have registered for Personal Internet Banking can elect to stop receiving their monthly current account statements through the post. HSBC customers can also turn off their quarterly savings account and twice-yearly mortgage account statements and view them online instead.

From this week, every time a customer switches off paper, HSBC and first direct will plant one tree in the online Virtual Forest. For every 20 virtual trees, Trees for Cities will plant one real tree in locations in London, Leeds, Manchester, Bristol or the Midlands. The programme will plant up to 22,500 trees in total.

More than 1 million HSBC and first direct customers have already stopped receiving statements and are saving more than 13 million pieces of paper and about 7 million envelopes each year.

Joe Garner, general manager of personal financial services, for HSBC and first direct said: “We have been offering customers the opportunity to turn off their paper statements for three years. This year we are increasing our drive to cut down on paper use through programmes such as Trees for Cities and other initiatives, such as a 50p donation to the WWF for the first 100,000 customers who registered for HSBC internet banking during our HSBC Green Sale in January.”

Graham Simmonds, chief executive of Trees for Cities, said: “The Virtual Forest is a great way to encourage less use of paper as well as getting more real trees planted in needy urban areas and Trees for Cities is delighted to be involved in such a creative initiative. Trees are a vital part of our urban landscape, providing a broad range of environmental, community and health benefits, and I would urge all HSBC and first direct customers to get online and consider switching off their paper statements.”

The development of the Virtual Forest also follows HSBC and first direct´s announcement that they have switched all their marketing material to paper from Forest Stewardship Council (FSC) certified forests and recycled sources. In 2005, HSBC became the first big bank to become carbon neutral.

The HSBC Virtual Forest can be found at www.hsbc.co.uk/thevirtualforest where HSBC customers can also personalise their virtual tree with a name and dedication and view their own and other people's Virtual Trees.

The first direct Virtual Forest can be found at www.firstdirect.com/virtualforest where customers can view a video podcast with celebrity gardener Diarmuid Gavin and vote for which of the locations they wish the real trees to be planted.

ENDS

Media Enquiries:

HSBC Tim Pie : 020 7991 0641
first direct Amanda Brown : 0113 2766700

HSBC Bank plc
HSBC serves 15.7 million customers in the UK and employs more than 40,000 UK staff. HSBC is Britain's most recommended big bank. HSBC Bank plc is a wholly owned subsidiary of HSBC Holdings plc, and a member of the HSBC Group. HSBC Holdings plc serves over 125 million customers worldwide through some 10,000 offices in 82 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With assets of US$1,861 billion at 31 December 2006, HSBC is one of the world's largest banking and financial services organisations. HSBC is marketed worldwide as 'the world's local bank'.

HSBC and sustainability
HSBC is embedding sustainability into its core financial services business. This starts with its own operations. The bank measures its use of energy and water and production of waste and carbon dioxide across its offices around the world. It has also set targets to reduce these. HSBC announced a carbon finance strategy earlier this year that outlined its role in helping to finance a shift to a low-carbon economy. The Group has also published a range of sector policies that raise the environmental standards of its lending and investments. In 2005, HSBC became the world's first major bank to become carbon neutral. It was also recently recognised as the FT Sustainable Bank of the Year.

back to top 

 

first direct is a division of HSBC Bank plc. © HSBC Bank plc 2008. All Rights Reserved. Member HSBC Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.